Intern investigates production issues, handles incident triage, and builds support tooling to keep the payments platform running smoothly.

Diagnoses and resolves technical hardware/software issues for 3D printing customers across EMEA, managing escalations and providing technical training.

Diagnose and resolve technical issues for Formlabs 3D printing customers across EMEA, support resellers, and educate users on product functionality.

Provides technical support and customer education for Formlabs 3D printing systems, diagnosing hardware/firmware issues and managing escalations for EMEA region customers.

Application Support intern investigates production issues, handles incident triage, and builds tooling to improve platform reliability and team efficiency.

Intern investigates production issues, handles incident tickets, and builds tooling to improve platform reliability and support team efficiency.

Provides advanced network support and troubleshooting for routing and switching infrastructure with CCIE-level expertise.

Manages customer onboarding, provides ongoing support, and coordinates between teams to ensure property listing customers succeed with the software platform.

Manages customer relationships, resolves issues, and ensures client success for an AI voice technology platform.

Provides customer support to Korean-speaking players for a gaming company, handling inquiries and issues in their native language.

Handles inbound customer communications, schedules appointments, manages crew dispatch and communication, and documents operational processes for a power washing service company.

Manages a customer support team, oversees support operations, and ensures quality service delivery for hospitality software platform customers.

Leads customer success strategy and manages high-value client relationships to ensure retention and growth.

Manages customer relationships and accounts for EMEA region, ensuring client success and retention with the Customer.io platform.

Provides frontline customer support to users of an ERP-native AI platform for financial operations.

Manages customer renewals and retention by engaging with existing clients to ensure contract continuity and satisfaction.

Manages a high-volume portfolio of SMB and mid-market customer accounts, driving adoption and retention through scaled automation, proactive outreach, and data-driven health monitoring.

Deployed engineer who owns customer onboarding, technical deployment, and adoption of data observability platform post-sale, writing code and removing blockers to drive value realization.

Owns customer onboarding, deployment, and adoption for data observability platform post-sale, writing code and removing technical blockers to drive value realization.

Manages strategic relationships with enterprise travel clients, ensures product adoption and satisfaction, resolves escalations, and drives revenue growth through account expansion.