Diagnoses and resolves technical hardware/software issues for 3D printing customers across EMEA, managing escalations and providing technical training.

Diagnose and resolve technical issues for Formlabs 3D printing customers across EMEA, support resellers, and educate users on product functionality.

Provides technical support and customer education for Formlabs 3D printing systems, diagnosing hardware/firmware issues and managing escalations for EMEA region customers.

Diagnose and resolve technical issues for Atlassian applications, troubleshoot L1-L2 support problems, and collaborate with development teams in a 24x5 global support environment.

Leads and scales a customer success organization, driving retention and expansion while building executive relationships with public safety agency customers.

VP leads and scales the customer success organization, managing retention, expansion, and executive relationships with public safety agencies using Axon 911 software.

Provides technical support to enterprise customers via email, chat, and phone calls, troubleshoots issues, identifies trends, and advocates for customer needs.

Provide on-site and remote IT support for employee devices, troubleshoot hardware/software issues, and manage support tickets using ServiceNow.

Technical Support Engineer provides customer support via email, chat, and phone for Outreach's agentic AI platform during afternoon/evening shifts.

Systems administrator and support engineer who resolves end-user technical issues, manages cloud infrastructure, and administers Microsoft 365 and Entra ID across the organization.

Senior Support Analyst provides technical customer support to B2B commerce clients, manages ticket lifecycles, analyzes logs, and coordinates with internal teams to resolve issues.

Senior Support Analyst serves as first point of contact for B2B SaaS customers, manages support tickets within SLA, and coordinates with internal teams to resolve technical issues.

Senior Support Analyst handles customer inquiries, manages ticket resolution across SLA, coordinates with internal teams, and analyzes logs to support product improvements for B2B SaaS clients.

Senior Support Analyst manages customer tickets, analyzes logs, coordinates with internal teams, and serves as primary contact for B2B commerce platform customers in EMEA and APAC regions.

Technical customer success engineer who manages enterprise accounts, guides integrations, conducts technical workshops, and advocates for customer needs across product and engineering teams.

Provide technical guidance and product adoption support to enterprise customers, acting as their trusted advisor for maximizing Datadog platform value.

Provides technical support and troubleshooting for Toast API integrations, managing customer escalations and vendor issues while documenting tickets and driving product feedback.

Provides technical support to Lucid vehicle owners via phone, email, SMS, and chat while maintaining internal knowledge base documentation.

Leads a customer care team providing technical support to vehicle owners via phone, chat, and tickets while coaching team performance and advocating for customer improvements.

Provides technical support for API integrations, troubleshoots customer issues, manages escalations, and serves as primary contact for post-integration vendor problems.